Live Plants

Final Sale: Due to their perishable nature, all live plants are final sale.
We guarantee plants are healthy at the time of purchase. If your plant shows signs of severe stress within 48 hours, please contact us with photos for a replacement or store credit.”
Exclusions: No returns on plants due to neglect, improper care, or natural variations.

Plant Supplies, Pots & Home Décor

Return Window: Items in new, unused condition may be returned within 14 days with receipt.
Condition: Must be in original packaging, free from wear, use, or damage.
Exclusions: Custom orders, clearance, or sale items are final sale.

Refunds & Store Credit

Refund Method: Refunds are issued to the original payment method.
Store Credit: If preferred, you can issue store credit for future purchases.
Processing Time: Refunds typically process within 5–7 business days.

Proof of Purchase

A receipt, order confirmation, or gift receipt is required for all returns or exchanges.