Privacy Policy
Last updated: 11/26/2025
Thank you for visiting Raven & Root Co. We are committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make purchases, or interact with our services.
By using our site, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide to us when you:
Make a purchase
Create an account
Subscribe to emails or SMS alerts
Contact us for support
This may include:
Name
Email address
Shipping/billing address
Phone number
Payment information (processed securely by our payment providers, not stored by us)
Non-Personal Information
Automatically collected data such as:
IP address
Browser type
Device information
Browsing behavior (pages viewed, clicks, timestamps)
This data helps us improve our website and services.
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Communicate order updates or shipping information
Provide customer support
Send promotional emails or updates (you may unsubscribe anytime)
Personalize your website experience
Improve our website performance and store operations
Detect and prevent fraud or security issues
3. Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties only for business purposes, such as:
Payment processors (e.g., Square, PayPal, Shopify Payments)
Shipping carriers (e.g., USPS, UPS)
Email marketing platforms
Website analytics tools (e.g., Google Analytics)
These third parties are required to protect your information.
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
Improve website functionality
Remember your preferences
Analyze usage and performance
Personalize content or advertising
You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We take reasonable precautions to protect your information. Sensitive data such as payment info is encrypted and handled by secure third-party payment services. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Children’s Privacy
Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
7. Your Rights & Choices
Depending on your location, you may have rights to:
Request access to your personal information
Update or correct your information
Request deletion of your data
Opt out of marketing communications
To exercise these rights, contact us at:
8. Changes to This Privacy Policy
We may update this Policy from time to time. The “Last updated” date above will always reflect the latest version. Continued use of our site means you accept the updated terms.
9. Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact us:
Raven & Root Co.
Email: ravenrootco@gmail.com
Location: St. George, UT
